AVENUE [The Detailed Guide]

Avenue gives a wide range of clothing options including styles for any occasion, including day dresses, casual shirts, workwear, and loose tunics. Find the ideal fit for your style at Avenue. You’re sure to discover something you love in their selection of stylish women’s plus-size apparel. 

OVERVIEW

Give yourself the gift of comfort and elegance with Avenue’s featured brands, including Aveology, City Chic, Arna York, Loralette, and Evans. Discover our range of elegantly timeless pieces, including workwear jackets, maxi dresses, classic shirts, and denim that is always in trend. Avenue represents the finest of casual, daily style and combines comfort and flair to produce items that you’ll adore for many seasons to come. You can combine separates by wearing elegant shirts with fitted pants and tank tops with leggings basically wear as you like.  Choose a pull-on day dress for all-around comfort. Shop online at Avenue.com for women’s plus-size featured brands!

How can I make an online purchase?

 You can make an online purchase just by following the mentioned steps below:

STEP 1: Choose your size and click Add to Bag once you’ve located the products you want to buy.

STEP 2: You will be able to see how many things are in your shopping bag once you have chosen your items. Click the Bag symbol in the top-right corner of your screen to start.

STEP 3: Select View Bag to see your whole shopping bag.

STEP 4: You may examine, update, delete, or add more things to your bag on the View Bag page. You may now add any discount coupons or apply a gift card to your order. 

STEP 5: When you are satisfied with everything in your shopping cart, go to the website’s bottom and click Secure Checkout.

STEP 6: Enter all necessary billing and shipping details, then click Continue. Please keep in mind that your shipping and billing addresses must coincide.

STEP 7: Select the payment option of your choice, then click Continue to confirm.

STEP 8: The complete order will then be available for approval. We advise verifying the accuracy of all products, pricing, shipping, and invoicing information.

STEP 9: After choosing Place Order, you will see your order confirmation number on the page and receive an email confirming it. Your fresh Avenue order will be delivered to you soon if you leave it with them.

How do I access my order?

• The average time it takes for orders to leave the warehouse is 3 business days. You will get an email with your tracking information once it has been sent. They notify you through email supplied at the time of order once your order has been sent. You can use the tracking information in this message to follow your delivery from the distribution facility to your front door.
• FedEx SmartPost is used to send out our orders. The link in your shipment confirmation email will take you directly to the courier’s website where you may monitor your delivery. You may also copy and paste your tracking number into the FedEx website.
• Additionally, they add the tracking number to registered users’ account order histories. However, If you click on your order-tracking link and don’t see delivery information, don’t be concerned. On rare occasions, there can be a 24-hour delay between the time of our transmission and the shipper’s initial scan at one of their destination locations. Before contacting them, please kindly give the shipper enough time to update you on the status of your purchase.

How to return the order?

You can simply return your order in two ways: 

1. By way of Happy Returns

Instantly get your refund at more than 1,000 locations nationwide at free of cost via Happy Returns. No labels or boxes are required; just bring your products to your neighborhood Return Bar! Then, give your name, email address, and the details of your return or exchange to the helpful Happy Returns kiosk operator. Get your refund started right now and receive a confirmation email right away!

2. Return by Mail

Another way is to return by mail. Locate your order and begin a new return using the online returns form.  Choose the products you want to return and your return reason.  Make sure the packing slip is included when you pack your belongings. You will receive a returns label through email to attach to the shipment.  Once we receive your return, they will let you know. Most returns may be handled by them within 72 hours after delivery.

CONDITIONS OF RETURN

There are some conditions applied on the return of your order only after the order is examined carefully and it clears all standards of return only then you are allowed for a return. Let’s just go through the main conditions of returns:

• Avenue offers up to 90 days after the shipment date on your original packing slip, you can return your order. Products must be brand-new, authentic, and able to be sold. 
• All labels and swing tags must be present, and the items must be unworn and unwashed. Items with smells, deodorant stains, makeup smudges, or other marks won’t be accepted for return and will be sent back to you on your own. Products that do not adhere to the aforementioned requirements for returns will not be reimbursed.
• Avenue will send you an email to let you know about the returned item’s rejection, and you will then need to provide them with a pre-paid shipping label so they can deliver the item back to you. Avenue has the authority to reject a refund.
• Your refund will be processed and a credit will be given via the same form of payment when our fulfillment center has received and examined your return. On the same day that your refund is completed, you will get a credit note email, which means that PayPal and/or your bank have been informed of your return. Please allow 2 to 10 business days, depending on your bank’s rules, to see your return.
• Once it has been delivered to their return center, it might take up to 14 days to complete your return. They value your patience since they give processing returns a high priority and do it as swiftly as they possibly can. They might require more time to complete your return during periods when there are a lot of returns.

How to Track Returns? 

• If you used the Customer Return Label and sent anything back via FedEx Smartpost Networked with USPS, you may check to see if the box has been received by logging into FedEx.com with the label’s tracking number.  
• Check your order status to verify if we have processed your return when we get your delivery. Your item’s status will change to “Returned” when they receive it. 
• From the time you ship the return, processing time might take up to three weeks. Please give the returned items enough time to be processed and received.

How do I contact Avenue? 

To contact Avenue check out their Contact Us page and then you can get in touch with them regarding goods, purchases, and services at

Avenue 10300, Suite 100 of Sanden Drive

75238 Dallas, Texas

Call (888) 843-2836 for customer service, or (925) 273-6992 for international calls. Send faxes to (740) 964-5850.

Conclusion on Avenue

The situation for plus-size women has unquestionably changed. Although it’s still challenging to purchase in stores, there are now many better and more fashionable choices online. Avenue is the finest choice for assisting you in creating the outfit of your dreams. With a variety of stylish and cozy women’s plus-size apparel options, you can find all of Avenue’s top-selling things in one location. This collection includes a wide range of items for curvy shapes, including your favorite blouses, tunics, and tees as well as jeans, trousers, leggings, and dresses. Shop Avenue.com to finish your new season’s attire!