Deep Kalra launched MakeMyTrip in 2000, which is now the largest online travel agency in India. The firm started out in the US-India travel industry with the goal of providing rapid booking and a wide range of options for Indian travelers. The Indian internet travel sector is dominated by MakeMyTrip. Since its launch in 2000, MakeMyTrip has been used by millions of Indians to book hotel rooms, vacation packages, bus, rail, and other travel tickets. In India, booking hotels and tickets online is more common than ever. The ease of planning a trip from the comfort of your home is unmatched. You may examine the prices and contrast them to get the best deal available. The whole online travel sector in India was founded by MakeMyTrip, which grew out of the root of one very brilliant idea, to empower the traveler. Over the years, MakeMyTrip has completely changed the travel sector.
OVERVIEW
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Make My Trip also offers demand drafts, travel cards for foreign currencies, and other services. You may easily and conveniently book your flight, hotel, and vacation package online using a desktop computer, a mobile app, or both. The two biggest travel booking websites in India, MakeMyTrip and Ibibo Group, combined in 2016 through a stock transaction. MakeMyTrip purchased Ibibo Group with this deal, making it one of the largest acquisitions in India’s online travel market. Following the transaction, Ibibo Group shareholders receive a 40% interest while MakeMyTrip stockholders receive a 60% stake. Ibibo Group was owned jointly by Naspers and Tencent, who is now the single-largest stakeholder in MakeMyTrip. On its website, MakeMyTrip provides services for booking hotels, rental homes, train and bus tickets, and flights to several destinations. MakeMyTrip released mobile travel applications in 2012 for Windows Phone, iPhone, Android, and Blackberry gadgets. MakeMyTrip offers metro train tickets for the Hyderabad Metro as well as all the essential route-specific information for more than 10 lakh (1 million) routes in India. MakeMyTrip’s dedication to its consumers and emphasis on their demands enable it to continuously satisfy its different needs and desires. MakeMyTrip is available for you whenever and wherever you need it with dedicated 24×7 customer care, offices in 20 cities across India, 2 overseas offices in New York and San Francisco, along with various franchise sites. You Experience exceptional value at the lowest cost with the lowest fare guarantee. Current flight status, quick fare decreases, incredible discounts, instant refunds and rebook choices, price comparisons, and many more intriguing features are all guaranteed by instant alerts with Make My Trip.
MAKE MY TRIP TOP FEATURES
Convenience
Instead of using many programs or websites, you may use Make My Trip to arrange everything from your flights, lodging, and other transportation needs. It includes both public and private modes of transportation in India. It’s fantastic that you can manage and keep track of all of your reservations with just one smartphone app!
DISCOUNTS
You can quickly locate deals on low-cost flights, hotel rooms, and discounted vacation packages on Make My Trip. Many customers have had experience getting fantastic deals, especially for last-minute appointments, even if the amount of savings varies depending on where you are. Additionally, customers may receive coupons for savings to spend on future stays. I think travelers on a tight budget would do well to consider this service.
EASY TO USE
When visiting a different place or different nation for the first time, it is fairly simple to become lost or confused. MakeMyTrip can help you plan your excursions by creating a mobile-friendly list of all your hotel and airline reservations. Additionally, you will receive thorough information on all booking conditions.
EASY TO NAVIGATE
The days of being forced to spend hours in an airport because a flight was delayed are gone for good. Even before you leave home, the app has the capability to check the status of all of your flights. You will receive hundreds of special offers each month simply by using the Make My Trip app. The user interface is very sorted and the whole application is easy to use.
Plan Your Trip and Events
Make My Trip not only manages your housing and travel needs but also provides vacation packages to several domestic and foreign sites. You may also plan vacations to attend festivals and other events.
Artificial Intelligence (AI):
AI analyses and gains expertise from past customer queries to provide comparable and superior ideas on anything from the best hotels, airlines, and car rentals to the greatest locations for their upcoming vacation.
Foreign Currency Exchange
Foreign exchange is another well-liked service provided by Makes My Trip via Fxkart. Choose the best exchange rate by comparing those provided by various authorized merchants.
Reservations at Hotels
MakeMyTrip offers hotel booking services for both domestic and overseas hotels. You might also get amazing deals and discounts on hotel bookings here. Make My Trip recently released a list of hotels that had been hand-picked by them and were of the best quality.
Purchase Bus Tickets
MakeMyTrip has partnered with Indian bus companies to provide e-booking services. There are options for online bus ticket purchasing, seat availability checks, and location updates.
LIMITATIONS OF MAKE MY TRIP
Make My Trip charges heavy commission
While Make my trip doesn’t charge anything to list your business, they do charge a commission on every booking. This can be as high as 20% of the sale’s cost or more. Of course, this expense might be reduced if more tours were sold more quickly.
Problems with customer service and cancellation policies
The poor quality of customer service provided by Make my trip is one reason why some passengers dislike using it. After the transaction, it usually serves as the primary point of contact for cancellations, modifications to reservations, or problem-solving. Travelers may be forced to deal with a huge firm and the impersonal and poor customer service that frequently comes with that if something goes wrong, such as a cancellation due to an unforeseen incident.
Inadequate client service
Another significant drawback of Make My Trip is its terrible customer service, despite the fact that it offers consumers a 24/7 support staff. The majority of the time, the phone lines are busy, and email replies take a while. This issue was raised in a number of customer reviews. You run the risk of finding it difficult to get a refund or to address an issue with a booking via them.
How can I book a hotel using MakeMyTrip’s website?
Making a hotel reservation online is straightforward with MakeMyTrip.
STEP 1: All you need to do to get going is download the app on your iOS or Android phone, or you can just use your computer.
Step 2: Tap the Hotels section in the upper left corner of the app to enter the data for the city, the area, or the hotel.
STEP 3: Add the check-in and check-out dates along with the other details, then click Search.
STEP 4: By using the Sort & Filter tools, you may arrange one to meet your needs. Choosing hotels may also include considering the reviews and ratings of past visitors.
STEP 5: Select the hotel of your choosing and carry out the next steps.
Enjoy your trip by making hotel reservations with Make My Trip!
How to Use MakeMyTrip to Purchase Online Train Tickets?
A few simple steps are involved in purchasing your tickets are:
STEP 1: First, choose the train icon from the menu after logging in. Under “book train tickets,” choose your city and the station where you’ll be arriving and departing from.
STEP 2: Choose your preferred train class and the departure date. There are several possibilities, including Sleeper Class, Third Class, First AC, Second AC, Third AC, AC Chair car, and so on. Remember that the kind of transportation you choose will affect the price of your train tickets.
Step 3: This is where you can examine the timetable and availability for the new trains as well as all other relevant information. Filters may be applied based on price, departure time, date, travel class, train types, and even locations.
Step 4: After deciding on the train of your choice, you will be taken to a review page where you can fill out the necessary information, pick the berth of your choice, and confirm the parameters of your reservation as well as the total amount. Additionally, you may benefit from the free travel insurance and cancellation policy offered by MakeMyTrip.
Step 5: Log in using your IRCTC credentials to proceed. If you don’t know your IRCTC username, you may always create a new one by entering the data.
Step 6: Add any further promotional codes and finish making the payment. Following your selection of a payment option, you will be sent to IRCTC for authentication. By just entering your password, you may have your tickets delivered to your mailbox.
You must follow these easy steps in order to reserve train tickets using Make My Trip.
HOW TO BOOK A FLIGHT TO MAKE MY TRIP?
MakeMyTrip is the most reputable online travel service in India and provides a wide range of cheap flights for both domestic and international travel. It makes finding cheap flights on any route easier for you because of its user-friendly desktop website and smartphone app. If you visit the website or download our app and pick a domestic or international journey, the results will show the cheapest flights first. It is simple, and you may compare the prices of the low-cost flights that are available when you want them.MakeMyTrip is where you can find the cheapest airline tickets. Simply follow these simple instructions to make a reservation:
STEP 1: Visit https://www.makemytrip.com in the first step.
STEP 2: Pick the “Flights” tab in step two.
STEP 3:: Either a one-way or roundtrip entry should be made for the starting point and destination.
STEP 4: Type the desired date and cabin class in Step 4 of the process.
Step 5: By selecting the Filter option, decide whether you want to purchase a non-stop ticket or a connecting trip.
STEP 6: Select the lowest pricing range that you want to go ahead with and click the Apply button. The results at the top of the page show you which flights are the cheapest.
STEP 7: In this Step, you come to the checkout page where you may make any further payments after selecting the alternatives that best suit you from the available choices.
These are the easy steps you must take to account while booking a flight using MakeMyTrip.
How can I book a bus online using MakeMyTrip?
Buying bus tickets online is very simple and convenient. Simply adhere to the directions listed below to begin:
STEP 1: Select “Trains & Bus” on the homepage of MakeMyTrip.
STEP 2: SELECT THE “Bus Tickets” TAB IN STEP 2.
Step 3: This step is to enter the bus route information and then click “SEARCH.”
Step 4: Choosing the bus company of your choice.
STEP 5: After that, select a seat. Choose the nearest spots for pickup and delivery. Send in your travel details and discount code.
Step 6: You also have the choice to purchase travel insurance, which will cover you in case of an accident or misplaced luggage.
STEP 7: After receiving confirmation of your bus ticket purchase, you will get both an m-Ticket and an e-Ticket at the email address you supplied at the time of purchase.
You’re all set to board a bus once you’ve completed the following procedures!
FAQ
What is the business structure of Make My Trip?
The core of Make My Trip’s business strategy is its online travel agency. Make My Trip, often known as MMT, offers a variety of products, including the ability to book flights, hotels, vacations, buses, trains, and vehicles. Make My Trip has aided customers with online ticket purchases since the year 2000.
How does Make My Trip work?
Make My Trip offers a variety of travel-related services, including the ability to reserve vehicles, plane tickets, train tickets, intercity bus tickets, and other necessary travel arrangements. They also deal with contacting other companies for services like travel insurance and visa processing. It employs a method that is always new and changing.
Who was MakeMyTrip’s founder?
MakeMyTrip is a leader in India’s online travel sector, having grown out of the germ of one truly brilliant idea: to empower the traveler. In order to provide Indian travelers with immediate bookings and a wide range of options, Deep Kalra founded MakeMyTrip in the year 2000.
How can I get in touch with MakeMyTrip’s customer service?
You may make a reservation on the website and complete your purchase using one of the secure payment options that are provided. If you would like to make a phone-based reservation or inquiry, kindly contact the customer support staff.
Call International Air at (0124) 4781997.
For further services
On the MakeMyTrip website or mobile app, please sign in.
Is MakeMyTrip secure for booking hotels?
Take advantage of limitless date or location changes and cost-free returns. Yes, Make My Trip is safe for hotel reservations, however, if you reserve a room and pick the pay at the hotel option, there may be a potential that the hotelier would deny your check-in at the time of check-in. It is thus advisable to double-verify with the hotelier before your check-in.
Why choose MakeMyTrip for your reservations?
MakeMyTrip holds a strong position in the domestic flight market and is India’s top player for booking flights. Experience exceptional value at the lowest cost with the lowest fare guarantee. Current flight status, immediate fare decreases, great savings, and rapid notifications are all guaranteed.
CONCLUSION ON MAKE MY TRIP
In the Indian travel sector, MakeMyTrip is commonly recognized as the market leader. Millions of satisfied customers’ faith in MakeMyTrip demonstrates that it is the indisputable online market leader, with its share of the travel market amounting to more than 50% of all online transactions. When using the desktop website or mobile app, arranging your travel arrangements, including hotels and flights, is completely simple and hassle-free with Make My Trip. The fees MakeMyTrip charges for online reservations are its main source of income. Even if the business offers the most economical flights, the clients are more drawn to that. They achieve this by acquiring a sizable quantity of tickets from private airlines, reducing the price, and then reselling these tickets to the clients in order to generate a sizable additional commission fee. Some users said they had no issues making reservations using Make My Trip. In conclusion, give it a go if you’re looking for great deals, and don’t mind its customer service