Is The RealReal Worth It? My Honest Experience with Luxury Resale

The RealReal intends to transform secondary markets. The company supports giving authority to buyers and consignors so they can extend the lifespan of premium items. Their company’s motto is “The future of fashion is circular,” and they work to authentically further that idea. To ensure quality standards, each item is authenticated under the direction of prominent experts. Julie Wainwright launched The RealReal in 2011 after dreaming up the business at her kitchen table. She used to travel in a U-Haul to see consignors at their residences back then. TheReal Real operates through an online e-commerce site as well as through a permanent retail store in New York City, with a second retail location opened in Los Angeles, California in 2018. The company also opened two pop-up locations in Las Vegas, Nevada and in San Francisco, California. RealReal has come a long way since then; they’re now a global brand and one of the leading luxury consignment companies in the world. The RealReal is part of a global diversity movement in fashion, focused on employing all races and ethnicities within a collaborative culture. RealReal operates from headquarters located in San Francisco, California. The RealReal features an easy selling method if you have designer handbags laying around that you hardly use or feel like selling your pricey items to raise money for new ones. With the company’s new sell upfront service, you may sell items from specific brands and get paid right away. You must schedule a meeting and speak with the professionals about the procedure before you can begin upfront marketing. After signing up as a vendor, you’ll get paid upfront via direct transfer or with site credit within two weeks.

OVERVIEW

The largest online marketplace for certified, second-hand luxury products is called The RealReal. The company’s creator is Julie Wainwright. This business has been running for eight years. They provide customers a secure and trustworthy platform to buy and sell their luxury goods with a stringent authentication process handled by professionals. As a sustainable business, they help the circular economy by giving new life to leftovers from thousands of brands across many different sectors. With free in-home pickup, drop-off service, virtual appointments, and direct shipping, we make selling simple. TheRealReal is a store of used clothing. The business focuses on offering a market for the consignment of genuine luxury goods, including apparel, watches, jewelry, home goods, and fine art, both online and offline. Investors are curious to learn more about the company and its prospects for profitability in the future as a result of its recent IPO. Early in 2919, The RealReal announced that it would expand its e-commerce facility at its Perth, Amboy, New Jersey site. They intend to add 500,000 square feet to the existing area. The space available to store the consignment products made available on the e-commerce website has significantly increased. The allocation would also apply to facilities in Brisbane, California, and Secaucus, New Jersey. If you have expensive clothing, jewelry, or home décor items that you no longer wear, this app is a terrific option. With the app, shipping is free, and The RealReal handles the entire selling procedure on your behalf. Depending on the value and condition of the item, you may receive up to 85% of the sale price.

What is The RealReal? 

The RealReal is the biggest luxury online consignment marketplace in the world. It has grown in popularity since it offers both brand-new and gently used merchandise. Being a seller on The RealReal platform is simple; all you have to do is submit an application, arrange for a pick-up of the item or goods you wish to sell, and wait for payment after the sale.

The RealReal is a dependable source for authenticated luxury resale since they carefully inspect each item to make sure it is real before advertising it on the website.

Their main objective is to increase the lifespan of luxury objects while maintaining their aesthetic appeal and financial value so that many people may still afford to buy and enjoy them.

The RealReal gives many individuals the chance to purchase designer goods at a discount and gives more people the ability to participate to a more circular and sustainable future of fashion. The RealReal wants to support social change by promoting sustainable fashion that promotes mindful consumption.

Three things are important to the RealReal platform: authenticity, sustainability, and community.

Authentication

• The RealReal asserts to offer the industry’s strictest authentication procedure. They are the only marketplace that authenticates each and every item they offer, ensuring that no fakes are sold and that each customer only buys genuine luxury goods.
• According to The RealReal, their authentication is a brand-specific process monitored by more than 100 professionals from the fields of gemologists, horologists, and premium brand authenticators.
• Each item will go through a battery of tests before being classified as low-risk or high-risk. To guarantee that no counterfeit items will be featured on the marketplace, all high-risk items are routed to authenticators who specialize in particular categories.
• As a company that cherishes education, The RealReal ensures that its professionals stay current with fashion and are always evolving thanks to cutting-edge technology like machine learning and artificial intelligence (AI). Items that pose a risk are pulled for additional examination. RealReal guarantees they are the most secure marketplace for buying and selling authorized luxury goods with all these authentication procedures and internal policies.

Sustainability

• The goal of the RealReal platform is to assist sellers sell their luxury goods for fair prices while also extending the life of luxury. 
• Reselling is a great way to make money, contribute to a more sustainable future, and prolong the life of items you no longer want.
• Fast fashion rules the market, but it also creates unwelcome waste and pollution. Your contribution will have a good effect on the environment, thanks to The RealReal. 
• Additionally, they collaborate with other brands who share their values to begin their commitment to sustainability. Resell, Revive, and Reimagine are the three R’s of RealReal’s sustainability commitment.

Sell – Selling your expensive products will allow many people to enjoy their beauty while maintaining their value. All users of The RealReal, whether you are buyers or sellers, are crucial to lowering the environmental impact of luxury items.

Revive – The RealReal is aware of the durability of finely manufactured goods. The platform maintains and restores expensive objects so they can be used again, sold again, or recycled. If anything cannot be upcycled, it will either be donated or put via textile recycling instead of ending up in a landfill.

Reimagine – The RealReal is working to create a more sustainable future by establishing connections with top luxury brands worldwide. The platform is widening its sphere of influence and establishing new standards and best practises for the sector that have a beneficial effect on social development.

Community

The RealReal is committed to fostering a more circular fashion industry in the future. The RealReal offers several viewpoints to address issues in more profound manner. The RealReal community addresses the injustices that Black, Indigenous, and People of Color (BIPOC) continue to experience in collaboration with all of its members. The RealReal is dedicated to empowering and promoting diversity in the business and fashion industries.

How Does It Function?

An internet store called The RealReal offers certified premium goods for purchase. Users can purchase goods in categories like apparel for men and women, jewellery, watches, home accents, and more. The RealReal is the consignor of every item advertised on their platform. Here’s how selling on The RealReal works. The RealReal is where vendors send their products up for sale first. The products can either be delivered in person to one of the company’s physical storefronts or mailed to one of its e-commerce hubs. Experts chosen by the company evaluate the items for authenticity when they are received. The goods are examined by gemologists, horologists, and watchmakers who work particularly for The RealReal. The company’s copywriting and photography teams make sure to produce the greatest descriptions and photographs for the items when the authentication procedure is over. The ideal price point is then determined by a group of trained statisticians and mathematicians. The business considers information from more than 8 million sold items. The items are then made available for purchase on The RealReal’s marketplace. Then the customer transacts with The RealReal, who gives them the tools to send money and receive the items. After the items are sold, the vendors will be paid (after The RealReal fees are applied, but more on that later). In addition to working with known luxury brands, The RealReal also collaborates with private sellers. RealReal will now be able to purchase goods straight from the Italian fashion brand thanks to a recently announced new strategic collaboration between the two companies. According to The RealReal, the marketplace receives more than 5,000 new things every single day. Customers can use the company’s website or its smartphone and tablet apps to access the platform (available on Android and iOS).

What Is The RealReal’s Business Model?

Consignment fees and a membership subscription that gives customers exclusive access to particular things are how The RealReal generates revenue. Below, we’ll delve deeper into each of these revenue sources.

Fee for Consignment

• The fees it collects for handling the sale of the consigned goods are RealReal’s main source of income. Depending on the product type (such as watches or sneakers), the sales price, and the quantity of sales the seller has already made, the organization uses a tiered commission structure. 
• Sellers on The RealReal are divided into three groups: INSIDER, ICON, and VIP. Following is its commission structure: The company can draw in more sellers and encourage them to make more sales using the platform thanks to the tiered commission system. 
• RealReal can demand commission rates of up to 60% because its user base is so wealthy. Sellers either lack the time or don’t want to deal with the trouble of posting a listing and handling buyer queries.
• Additionally, sellers will most likely receive a greater sales price to make up for the fee. This is supported by the fact that consumers trust The RealReal greatly as a result of the company’s utilization of experts (such as gemologists or horologists). 
• Professionally created images and carefully written material will also raise the sale price. Repeat customers account for more than 82 percent of the business’s sales, underscoring the confidence that its users have in The RealReal. 
• The RealReal created a B2B vendor programme in 2018 via which it sources supply directly from companies (such as its partnership with Burberry and Gucci). Since the products are already real and won’t need to go through a verification process, it may be inferred that business sellers will receive a bigger percentage of the commission, even though this information is not publicly available.

First Membership

• The RealReal originally existed as a membership-only website, as was previously mentioned. Nowadays, anyone can visit the website and peruse its listings whenever they choose. Despite the removal of platform exclusivity, The RealReal continues to provide membership through a subscription model. 
• The business divides its subscriptions into two different categories, FIRST LOOK and PLATINUM. Premium features including 24-hour advance notice of deals, advanced waitlist notifications, first-look specials, and curated luxury bargains are available with FIRST LOOK, which costs $10 per month. 
• For $30 a month, PLATINUM delivers all the features of FIRST LOOK in addition to unlimited upgrades to 2-day shipping (for US orders).

The Return Policy for RealReal

• You must ask for a return order if you wish to return an item from The RealReal. Within 14 days of the day of your purchase, you must complete it. After that, you have 21 days to send it back or return it in person to a store. No item may be returned after the grace period has expired.
• Your refund will be reduced by $11.95 for return shipping. Swimwear, toiletries, travel accessories, and items that were on final sale are not returnable. The entire process takes about 5-7 days, and during that time you can anticipate receiving your refund.

Why Does RealReal Shipping Cost So Much?

1. Third Party Seller

• RealReal does not sell every item on their website. As a result, they give third-party vendors an alternative to list and sell their goods on the internet. You can select many goods to buy, add them to one cart, and check out with the retailer when browsing an e-commerce website like Target or Walmart. 
• You will only be charged for the shipping of one package, which will contain all of the purchased items. The RealReal, on the other hand, contains a tonne of additional sellers that have placed their goods in this enormous marketplace.
• If you plan to purchase a range of items from The RealReal, you can end up doing so from various sellers, which can result in overall high drop shipping costs. The reason for the high shipping costs in this instance is that the purchased things must go through specific logistical processes before being packaged and delivered to your door.
• Additionally, it is not required for every The RealReal vendor to have their own warehouses, thus their products may end up being supplied by a third party. Be aware that the goods sold on the The RealReal website are stored in several warehouses.
•  As a result, ordering items from various sellers may result in higher delivery expenses.  Additionally, third-party merchants are free to choose and change the delivery costs for their products. The cost of third-party shipping can vary depending on the products, their size, weight, and the locations of the shipping.

2. Measuring the Shopping Commitment of Buyers

• The majority of sellers on The RealReal website provide their consumers with free samples of their products or customized items. 
• One of The RealReal website’s most alluring features is this. However, you would have to pay expensive shipping fees for that sample. 
• These offers may occasionally be made by the seller to gauge how committed the buyer is to the transaction. It’s possible that the shipping costs you pay will not significantly increase the overall cost of the items you intend to acquire.
• Therefore, your willingness to pay this charge suggests that you gradually want to purchase the product. Overall, compared to the shipping rates you paid for the free samples, you might find that you were charged less for delivery after making a big purchase at The RealReal.

3. Incoterms for shipping

• The word “incoterms” refers to a collection of international, standardized rules that specify how a seller is to handle obligations when concluding a deal with a buyer abroad.
• According to these rules, the buyer and seller are each responsible for their own shipments, goods, customs clearance, and other logistical tasks associated with the transaction. 
• Therefore, when shopping on an e-commerce website, it is wise for you to pay special attention to the shipping requirements. Who pays for shipping will be made very apparent in these guidelines depending on where in the logistics chain the shipment is being used.
•  Three shipping idioms are frequently used by The RealReal: EXW, FOB, and CIF. If you select the EXW option, the supplier will send the goods from their manufacturing facility to the port. You will be responsible for paying the shipping costs from the warehouse to the seaport and from the seaport to your doorstep in this sort of shipping. 
• The most typical sort of shipping terminology is FOB. In this situation, the vendor of the items you are purchasing will cover all transportation expenses from their factory or warehouse to the port of entry. Your sole out-of-pocket expense will be shipping from the seaport to your location.
• The most economical choice for you as the buyer is CIF. As long as the cargo is delivered to its final destination port, the seller covers all shipping expenses. On The RealReal, you can find a variety of vendors, each with their own shipping policies. 
• You should be aware of the many service types and get thorough information about them in order to select the finest service for you. 
• If you choose to use EXW shipping, you’ll generally pay more than you would if the merchant used FOB shipping.

4. Prolonged Shipping Times

• The major factor to take into account when choosing what shipping rates and pricing to employ is how far an item needs to be transported, for instance, from a pick-up location. 
• The more expensive the transportation will be, the more distant and remote the delivery place. You should factor in the various costs associated with the chosen transport modes when planning your next shopping trip. 
• The RealReal is a California-based business with a vast network of local warehouse manufacturers. When you wish to transport goods to nations like Australia, Canada, etc., the trip to the US can be pretty far.
•  Drop shipping into these nations will result in higher shipping costs due to the longer delivery distance. Shipping anything by air or sea is one of the most effective ways to get something to China. 
• The biggest shipping costs are unquestionably those for air delivery. As an alternative, shipping is much slower than land transportation. However, it is less cost-effective for moving smaller items but more effective for moving huge freight.
• The RealReal’s drop shipping charges are influenced by a number of variables, including delivery time, third-party sellers, package destination, and advertising and shipping expenditures. These various elements work together to raise shipping costs.

5. Shipping Pace

• The RealReal offers a variety of courier services for its quick shipping. They provide USPS, UPS (3- 7 days), FedEx, and FedEx-Abroad (1–7 days) (2-9 days).
•  The RealReal states that if the address where your item is to be delivered qualifies for same-day delivery, it will be delivered that day. So, the shipping will cost more the faster you need your goods delivered.

How to Make a Sale on RealReal

Sign Up – Just fill out the initial registration form with your first and last name, email address, phone number, and zip code. Decide whether to arrange for a pick-up, shipment, or drop-off of the luxury item after signing up.

Leave it-  the RealReal team of over 100 professionals will inspect the item, evaluate whether it is a genuine luxury item, and then handle all of the work necessary to sell your item quickly. You can make up to 85% of the sale price this way!

Receive Payment – RealReal offers a variety of payment methods to receive your revenue. Direct deposit, site credit (with an additional 5% each month), or mailed check are your options.

How Your Items Are Priced on The RealReal?

Selling on the RealReal gives you less control than on other marketplaces where the seller sets their listing prices. Your luxury item’s price is decided by The RealReal based on its pricing strategy, which is established by recent market trends.

The RealReal uses powerful pricing algorithms that are dynamic and real-time to create creative pricing based on internal data and outside market trends. 

Although it may sound unpleasant to not have any influence over the pricing of your luxury goods, the RealReal guarantees that your goods will be sold for the greatest price the market will bear.

 The following four elements will determine the best rates for your products:

• Best-selling brands maintain their worth over time, according to brand resale value. Due to persistent demand in the primary and secondary marketplaces, several prominent brands see an increase over time. Chanel, Louis Vuitton, Gucci, Hermès, Rolex, and Cartier are some of the brands with high resale values. You can therefore ensure a high resale value if you plan to sell one of these brands.
• Industry Trends: The fashion business is always evolving. To maximize the return on your investment, The RealReal analyzes both internal and external data to identify trending patterns, colors, styles, and silhouettes.

Item condition

The cost of your things is determined by the state in which you delivered them. The RealReal will accept expensive goods that fit one of the following requirements:

• Good (Prominent wear) (Prominent wear)
• Really Good (Moderate wear)
• Excellent (Perfect but without tags) (Perfect but without tags)
• Pristine (with tags) (with tags)
• Your luxury things will have a higher resale value if they are nearly flawless.

Recency: Similar to market trends, the more recent your products are, the more money you’ll make when you sell them. However, there are some exceptions that increase the resale price, particularly for rare vintage items.

When and sellers are you paid?

• Three methods of payment are available for vendors to choose from on The RealReal. After your item sells, you have the option of receiving payment via direct deposit, site credit (+5% per month), or by having a check addressed to you.
• Following the month in which your items were sold, commission payments are made on the fifteenth of each month. For instance, you would get paid on December 15 if your Cartier love bracelet was sold on November 20. 
• Within two weeks, you can receive your recompense in the form of site credit if you want to exchange. Otherwise, if you select Get Paid Now, you can opt to have your money deposited directly into your bank account.

Let’s break down the fundamentals to comprehend these commission payout strategies:

The simplest and quickest way to receive commission money is via direct deposit. Your income can be put automatically into your bank account.

Site Credit – If you also purchase from The RealReal, this is excellent. Your payout will be sent to you as a site credit that you can use to make purchases in the RealReal with an additional 5% of your commission. Site credits never expire and cannot be exchanged for cash unless your account balance is $10 or less.

Mailed Check – RealReal’s default payment option is to mail a check when your item sells. However, the processing and delivery times for checks could be longer. From the My Sales page, you can change your payment method whenever you want and select your preferred option.

What’s The RealReal Shipping Process Like?

• In recent years, e-commerce has flourished as more and more people turn to the internet for their purchasing. The proliferation of shipping choices has played a significant role in this expansion. 
• Nowadays, almost everything can be delivered straight to your home, which has greatly improved the convenience of internet purchasing. A significant factor in e-commerce is shipping. 
• Without it, consumers would be limited to making purchases from local stores. However, you may buy from anyone in the globe thanks to shipping. This has increased retailer competition significantly, which is excellent for customers
• In recent years, shipping has also been cheaper and quicker. As a result, shopping online has become increasingly simpler for customers, and the e-commerce industry has expanded even further. 
• The RealReal is the biggest online and physical marketplace for consigned, authenticated luxury goods in the world. The RealReal offers a sustainable alternative to conventional luxury resale with the goal of extending the life of luxury goods. 
• Julie Wainwright, the CEO, launched the business in 2011, and it has offices in Los Angeles, New York, Chicago, and Boston in addition to its headquarters in San Francisco. The company generated $468 million in revenue in 2021 and is traded on the Nasdaq under the ticker REAL.
•  As a middleman between buyers and sellers of items, The RealReal operates. The website enables the wholesale sale of commodities. The RealReal serves as a marketplace for companies to sell their goods to customers rather than producing any goods directly. 
• You can always keep track of the progress of your cargo thanks to The RealReal’s tracking information. The RealReal has a straightforward order processing time of 1-2 business days for all orders. 
• RealReal Delivery dates range from one to seven days in the US, depending on the supplier and your area. For an extra cost, some suppliers offer express shipment. A 30-day money-back guarantee is provided by The RealReal if you’re not happy with your purchase. You may also decide to cancel your order before it arrives, but if the item has already left the warehouse, there will be no reimbursement.

Processing time for orders on The RealReal

• The amount and intricacy of the order will affect how quickly it is processed on The RealReal. The seller may need more time to process a large or complex order from the buyer than they would if the order were smaller. 
• The majority of orders are processed in 1 to 2 days, though. At the end of the day, it’s crucial to remember that Processing times can change based on the specific seller you’re working with on The RealReal. 
• Fortunately, the majority of vendors include an estimate of their processing times on their profiles, giving customers a clearer notion of what to anticipate.

Orders for goods and shipping choices

• Orders placed on The RealReal are processed right away by the merchants once the buyer selects the products and makes payment. 
• The buyer may have access to a variety of shipping options depending on the items they’ve ordered and where they’re going to be delivered. 
• FedEx, UPS, and USPS are just a few of the shipping alternatives that The RealReal provides to its customers. The ideal solution for you should be chosen because each has advantages and disadvantages of its own.
•  But throughout all US markets, The RealReal strongly prefers to send via 

Shipping by air freight

Customers of The RealReal have access to a variety of shipping choices, including air freight. For international shipments, air freight is typically quicker than other shipping options, and it typically takes a shipment 1 to 2 days to arrive when utilising this route. However, compared to other delivery options, it is considerably more expensive. In comparison to other shipping methods, air freight provides a higher level of predictability and reliability. You can more accurately predict when your shipment will arrive thanks to the fixed schedules that aircraft follow. For shipments that need to arrive on time, this may be crucial. Air freight is an excellent alternative to take into consideration if you’re seeking for a quick and dependable way to ship your items from The RealReal. It will cost more than other shipping options, so be aware of that.

Express shipment

The RealReal Express shipment is the quickest shipping option, with delivery taking just 1 to 3 days. This is made possible by The RealReal’s fantastic collaboration with publicly traded firms like UPS. Customers who select this shipping method can be sure to get their products as soon as possible.

RealReal’s shipment duration

• The RealReal’s shipping time for your order can range from a few days to two weeks. This is because they receive a lot of orders and have to make sure that each one is filled properly. Your choice of delivery method will also have an impact on how quickly your goods are delivered. 
• It will undoubtedly come considerably sooner if you select express shipping as opposed to normal shipping. It’s advisable to not get your expectations up for a particular delivery date because accidents and holidays can always cause delays in your shipment. 
• Additionally, the delivery location affects how long it takes to transport a package. For instance, if an order is being transported to a rural area rather than a major metropolis, it can take longer to arrive.

RealReal shipping policies.

• It’s crucial to understand The RealReal’s shipping policies before making a purchase. These could have an impact on how quickly you get your order. 
• For instance, The RealReal offers a one-month shipment period. However, your destination and the shipping options you select may have an impact on this.
• Delivery times might also be affected by courier providers. Despite being frequently the fastest shipping method, courier services might be more expensive. 
• If you don’t mind a little extra wait time for your order, choosing alternate shipping methods like sea delivery could result in cost savings.
• Numerous delivery options are available from The RealReal, including FedEx, FedEx-Abroad (1–7 days), UPS (3–14 days), & USPS (2-9 days). These courier services are offered for deliveries all around the United States. 
• The speed at which RealReal orders arrive is also impacted by courier providers. The difference in delivery time between some couriers and others can be a few days. 
• In general, when ordering from The RealReal, shipping times should be taken into account. Express delivery may be the ideal choice for individuals who need something quickly. But the suggested shipping period of one month is adequate for the majority of customers.

Can you return The RealReal purchases? 

• You must request an online return within 14 days of shipment, and the items must be received within 21 days of shipment or the date of the in-store transaction. Items sent outside of this window or without a security tag are not returnable.
• Handbags, swimsuits, luggage, cosmetic products, and things purchased for 40% or more less than the original list price are not returnable. Items that are final sale are not returnable. 
• You might encounter delays in return processing as a result of the epidemic. The number of employees at the warehouses has decreased in compliance with regional regulations.

For the RealReal return procedure:

• Visit the RealReal website’s My Purchases page.
• To return an item, click on the order number that contains that item.
• On the times you want to return, click “Return” in your order summary.
• Complete the required fields.
• A shipping label, shipping instructions, and a confirmation label will be sent to you. You can print it, and when your item is processed, $11.95 will be taken off.
• The email contains instructions on how to finish your return.
• Refunds via credit card can take up to five business days to process, cash refunds can take up to seven business days, and refunds via RealReal gift cards and site credits are processed immediately.

Pros

Simple sign-up: It takes less than a minute to sign up. Once you’ve registered, you may decide whether to have your item picked up, shipped, or dropped off so that RealReal can inspect it and begin selling it.

Good website traffic: The RealReal has over 24 million members as of January 2022, giving you a wide spectrum of prospective and interested purchasers.

TheRealReal is distinctive in the industry:

Despite the rarity of hearing about a consignment business going public, this area of retail sales has a sizable market. Consignment shops run on a different model than typical retailers, who buy manufactured things in brand-new condition. TheRealReal relies on the general public to provide them with their inventory of luxury brand goods for resale to customers interested in gently worn luxury goods at an average discount of 20% off the new price. They stand out because every item offered is carefully inspected to ensure that it is exactly as described.

Large selection of categories: The RealReal offers a number of categories. The RealReal offers everything from designer purses to timepieces for men and women. It offers you numerous opportunities to resell your luxuries in order to get extra money.

RealReal has a successful business plan: 

This company enables owners of certified and genuine designer and high-end goods to recoup 80% of their initial investments by selling those goods through the company. Many consignors utilise a system that The RealReal has established in which they buy heavily discounted items from the website and later sell them. Even while not all consignors shop on the website, some of them do. This is a cyclical phenomenon that benefits everyone involved.

Simple payment methods: Unlike other markets, The RealReal handles both delivery and payment processing. You must wait for your proceeds to show up on your specified payment method after your things sell.

The RealReal promotes business ownership: 

A platform is being provided by this corporation for those who want to launch their own businesses. Although there are fees associated with the services, the market for designer clothing is very successful. The practise of buying and reselling is not new, but based on what we know about The RealReal and how they operate, it appears that they have it down pat. They are offering a fantastic marketplace for anyone who purchases real goods and can provide proof of authenticity to resale these goods.

Supports environmental sustainability: A lot of consumers are advancing the green movement. Being a part of RealReal’s endeavor to promote mindful consumption will help you support their environmental causes and dramatically lower your carbon footprint.

Cons

You don’t have a choice over how you wish to list your things, unlike on other marketplaces like Poshmark and Mercari. The RealReal will select everything for you, including images and pricing.

Long wait for payments – You typically receive payment 5 to 14 days after shipping an item on most selling sites. To earn your commission, though, you must wait until the 15th of the following month in RealReal.

The website has the right to offer a discount whenever it pleases: The RealReal promises to sell your stuff in just 30 days. The RealReal may offer discounts on your items until they are sold if they do not sell after 30 days. More discounts might be offered to increase demand the longer your item remains listed on the website without selling. Since the guarantee that your item will sell within 30 days is not frequently kept, The RealReal is free to reduce the price as much as they like.

Sellers are unable to control their things once they are on the website: Once the item is received by The RealReal headquarters, the seller is powerless to govern it. Prior to receiving their money returned, sellers must wait for their things to sell on the website. RealReal handles everything, from marketing to shipping.

Hefty returns

If a seller changes their mind and decides they no longer want to sell their high-end goods on the website, they must wait for 30 days or pay $15 per item if they want their items back. Most sellers find it less than ideal to have their own item returned to them after waiting 30 days or paying a hefty fee.

CONCLUSION

Although The RealReal is a well-known online store, the expensive delivery costs put off many customers. The RealReal’s shipping charges may be expensive for a number of reasons. First off, because the company is situated in California, most things must be transported abroad. This can raise the price of shipping. Second, because The RealReal lacks its own delivery service, it must rely on outside carriers like FedEx, USPS, and UPS. These businesses frequently charge more for shipping than other shops do. Additionally, The RealReal frequently chooses more expensive expedited shipping options. Overall, factors like shipping speed, address location, and the presence of third-party merchants at The RealReal have recently increased shipping costs. If you enjoy luxury, The RealReal might be your best choice. No wonder it’s so popular they provide a wide range of goods that have all been verified by their team of experts. They are worth investigating at the very least once. Please comment below with your thoughts on The RealReal. You never know what you might discover inside.

FAQ

How is The RealReal operated?

The RealReal sells consigned apparel, fine jewellery, timepieces, fine art, and home décor based on the circular economy. It has a team of experts on staff who examine goods for authenticity and worth, including horologists, gemologists, art curators, and luxury fashion authenticators.

How can The RealReal help me sell?

You accept the terms of service and cookie policy by logging in to The RealReal. You consent to the Terms of Service, the Cookie Policy, and receiving promotional emails by signing up for The RealReal. With us, selling is simple. Simply call us at 888.737.4132 or complete the form below.

What is The RealReal app?

If you no longer wear expensive clothing, jewellery, or home décor, The RealReal is a terrific tool to utilise. With the app, shipping is free, and The RealReal handles the entire selling procedure on your behalf. Depending on the value and condition of the item, you may receive up to 85% of the sale price.

On The RealReal, how long does it take for items to sell?

Your things will be authenticated, photographed, and listed with a price as soon as The RealReal receives them. Normally, this process takes 10 to 15 days.

Does the RealReal accept clothing?

The RealReal does accept adjustments, but they do not accept alterations that are too extreme. Swimwear must have tags attached or show no signs of wear in order to be accepted by The RealReal.

Is The RealReal authentic ?

You can be confident that you’re receiving the real thing because the Real Real is legitimate and authenticates its goods before putting them up for sale. Because of this, The Real Real is definitely worth checking out if you’re wanting to buy some designer items on a tight budget.

Is The RealReal quick to pay you?

After your item sells, you have the option of receiving payment by check, site credit (+5%), or direct deposit. Following the month in which the items were sold, commission payments are made on the fifteenth of every month.